Job Summary
The Patient Service Representative plays a crucial role as the initial point of interaction for patients, overseeing front-office procedures and guaranteeing a friendly environment for all visitors. This position involves a variety of tasks that facilitate the smooth operation of the clinic.
Responsibilities
- Verify insurance information for accuracy.
- Collect patient payments and manage financial transactions.
- Maintain organized and accurate patient documentation.
- Provide assistance to clinic staff to promote daily operational efficiency.
Qualifications
- A high school diploma or equivalent is required.
- At least one year of experience in a medical or healthcare environment is preferred.
- Familiarity with Electronic Medical Records (EMR) systems, particularly Epic, is essential.
- Ability to work 12-hour shifts is mandatory.
