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Collection Specialist

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Collection Specialist

Franklin, Tennessee, 37067

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Job Summary

The Collection Specialist plays a crucial role in managing outstanding invoices by effectively communicating with clients and overseeing assigned accounts to maintain cash flow. This position also involves reporting on overdue accounts and supporting management with special projects and various departmental needs.

Responsibilities

  • Engage in daily communications to collect overdue payments from clients.
  • Monitor assigned accounts systematically to ensure timely cash inflows.
  • Generate reports related to delinquent accounts to assist in assessment and strategy development.
  • Support management with special projects and respond to departmental inquiries as needed.

Qualifications

  • High School Diploma or GED is required.
  • A minimum of 2 years of experience in collections or a similar field.
  • Proficient in Microsoft Excel, demonstrating strong analytical capabilities.
  • Excellent communication skills are essential for successful client interactions.
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