**Job Title: Support Analyst**
The Support Analyst serves as the primary technical support resource for Ziosk’s systems, software, and hardware, engaging in detailed diagnostic investigations of intricate issues. This role involves resolving point-of-sale problems, overseeing device connectivity, and delivering exceptional customer service to our restaurant partners. Ideal candidates will possess strong problem-solving abilities, outstanding verbal and written communication skills, and the capacity to engage professionally with restaurant management. Flexibility in scheduling, including weekends, is essential, along with the ability to commute on a daily basis to our Plano, TX office.
