**Job Title: Client Service Representative**
The Client Service Representative acts as the friendly first point of contact at the hospital, overseeing appointment scheduling, patient management, and handling multi-line phone systems. This role involves processing transactions and delivering empathetic support to clients during both regular and sensitive circumstances. Applicants should possess a minimum of 3 years of customer service or reception experience, ideally within a veterinary or healthcare front-desk environment. Familiarity with multi-line phone systems and veterinary practice management software, such as Avimark, is crucial.
