**Job Title: Customer Support Specialist**
The Customer Support Specialist offers remote technical assistance for cash recycling machines to both end users and field technicians. This role involves diagnosing hardware and software problems, documenting support tickets, and adhering to established procedures to guarantee successful issue resolution. Applicants should possess at least a high school diploma or GED and 1–3 years of experience in a customer support or technical help desk position. Essential skills include strong analytical abilities, effective communication, and troubleshooting expertise, alongside a foundational knowledge of hardware operation.
