Job Summary
The Patient Registration Representative plays a crucial role in creating a welcoming environment for patients by overseeing check-in procedures and ensuring the accurate collection of demographic and insurance information. This position is essential in facilitating effective scheduling, managing point-of-service payments, and offering interpretation assistance to enhance the overall patient experience.
Responsibilities
- Greet patients upon arrival and assist with the check-in process.
- Accurately gather demographic and insurance details from patients.
- Coordinate scheduling of appointments to optimize the workflow.
- Handle payments at the point of service efficiently.
- Provide interpretation support to assist patients effectively.
Qualifications
- High school diploma or equivalent is required.
- A minimum of one year of experience in customer service is essential.
- Proficiency in both written and spoken English and Spanish is mandatory.
