Job Summary
The Director will play a pivotal role in formulating and implementing the operational excellence strategy for the pharmacy sector. This position involves converting strategic objectives into efficient workflows and collaborative programs that span across various functions. The Director acts as a key liaison among both internal and external teams to enhance affordability, health outcomes, and overall experiences for members and providers.
Responsibilities
- Shape the operational excellence agenda for pharmacy services.
- Transform strategic priorities into scalable processes and cross-team initiatives.
- Serve as a central leader connecting internal and external stakeholders.
- Drive improvements in affordability and health outcomes.
- Enhance member and provider experiences through effective program management.
Qualifications
- Must have a minimum of 10 years of experience in healthcare, business operations, or strategy.
- At least 7 years of direct experience in managed care, pharmacy benefit management (PBM), or pharmacy operations.
- Demonstrated expertise in leading large-scale transformation initiatives across functions.
- Capable of navigating and interpreting complex regulatory environments.
