Job Summary
The position focuses on defining tailored technical solutions by engaging in discovery calls and working closely with clients to address their unique requirements. You will play a vital role in creating technical proposals, developing support documentation, and participating in internal product testing, all contributing to the overall success of projects.
Responsibilities
- Conduct discovery calls to understand client needs and scope custom technical solutions.
- Engage with clients to ensure their specific requirements are met effectively.
- Contribute to the development of technical proposals that align with client expectations.
- Create and maintain support documentation to assist in project implementation.
- Take part in internal product testing to validate technical solutions prior to deployment.
Qualifications
- Minimum of 5 years’ experience in solution engineering or technical presales roles.
- Strong skills in systems engineering and technical writing.
- Proficient in telecommunications infrastructure and firmware/software principles.
- Experience with CRM platforms is essential.
