**Client Service Representative**
The Client Service Representative acts as the main liaison for the hospital, overseeing appointment scheduling, managing patient movement, and handling multi-line phone operations. This role requires the creation of outstanding client experiences, transaction processing, and delivering empathetic support in both standard and delicate circumstances. Applicants should possess a minimum of 3 years of experience in customer service or reception roles, with essential prior experience in a veterinary or healthcare front-desk setting. Familiarity with multi-line phone systems and veterinary practice management software, specifically Avimark, is essential.
