Lead technology teams in providing end-to-end application and infrastructure service delivery to ensure operational stability. Coordinate pre-production readiness, manage incident and change routines, and integrate AI-assisted practices to improve triage speed and system availability. Requires 5+ years of experience in troubleshooting and maintaining information technology services within large-scale environments. Candidates must demonstrate proficiency in ITIL processes, observability tools, and the application of AI-assisted workflows for operational support.
Technology Support Lead – Pre-Production Problem and Coordination Management Lead
Columbus, Ohio, 43240
Full Time
Onsite
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