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Technology Support Lead – Pre-Production Problem and Coordination Management Lead

Columbus, Ohio, 43240

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Full Time
Onsite
supports..pdf, .doc, .docx, or .txt file

Lead technology teams in providing end-to-end application and infrastructure service delivery to ensure operational stability. Coordinate pre-production readiness, manage incident and change routines, and integrate AI-assisted practices to improve triage speed and system availability. Requires 5+ years of experience in troubleshooting and maintaining information technology services within large-scale environments. Candidates must demonstrate proficiency in ITIL processes, observability tools, and the application of AI-assisted workflows for operational support.

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Technology Support Lead – Pre-Production Problem and Coordination Management Lead
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supports..pdf, .doc, .docx, or .txt file