Job Summary
The Service Technician plays a crucial role in evaluating service requests, executing tests, and completing installations at client locations. This position is vital for ensuring customer satisfaction through effective troubleshooting and resolution of equipment issues, alongside thorough documentation of all service activities.
Responsibilities
- Analyze work orders to determine necessary service actions.
- Conduct tests to assess equipment functionality.
- Perform installations of equipment at customer sites.
- Troubleshoot and resolve equipment complaints while maintaining customer relationships.
- Document all service actions taken for accurate record-keeping.
Qualifications
- High school diploma or an associate degree required.
- One to three years of relevant experience preferred.
- Ability to read and interpret technical documents and manuals.
- Physical capability to lift weights exceeding 50 pounds.
