**Job Title: Tier 1 Help Desk Support**
As a Tier 1 Help Desk Support specialist, you will be responsible for delivering assistance for government information systems, specifically focusing on Tableau and Salesforce. Your duties will involve managing user access, resolving end-user problems, and thoroughly documenting all interactions and requests in our ticketing system.
Candidates should hold a bachelor’s degree in computer science or a related discipline, coupled with a minimum of 2 years of experience in technical customer support. Strong analytical abilities are essential for this role, and applicants must be eligible to obtain a T4 Public Trust clearance.
