Job Summary
The Front Office Director is responsible for managing front desk activities, supervising staff across various centers, and ensuring adherence to regulations concerning medical records. This role involves partnering with leadership to enhance customer care methods and streamline operational processes.
Responsibilities
- Oversee daily operations of front desk functions.
- Supervise and guide staff across multiple centers.
- Ensure compliance with medical record regulations.
- Collaborate with leadership to formulate improvements in customer care strategies.
- Optimize operational workflows for better efficiency.
Qualifications
- Bachelor’s degree in a healthcare-related discipline.
- 3-5 years of experience in healthcare practice management.
- Proven supervisory skills.
- Strong understanding of medical record safeguarding practices.
