Job Summary
The technician will be responsible for delivering both onsite and remote IT assistance, addressing problems related to workstations, printers, and various applications. This role includes participating in an on-call rotation to maintain uninterrupted service for clients.
Responsibilities
- Provide onsite and remote technical support for IT-related issues.
- Resolve workstation, printer, and application problems efficiently.
- Participate in an on-call rotation to ensure continuous client service.
Qualifications
- Minimum of two years experience in helpdesk support.
- Proficiency in troubleshooting Windows and Mac OS systems.
- Possession of a valid driver’s license and availability of a vehicle for client visits.
