Manage assigned accounts to ensure accurate and timely billing, collections, payment posting, adjustments, and resolution of payment discrepancies. Handle payer and patient communications, appeals, account reviews, and referrals while identifying recurring issues and mentoring staff. Requires one year of claims, billing, or collections experience, four years in a business office, a bachelor’s degree, or an equivalent combination of education and experience. Strong communication, organization, problem-solving, confidentiality, and computer skills are required; medical billing or collections experience and familiarity with ICD-9, CPT-4, HCPCS, and payer guidelines are preferred.
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