Provide welcoming, patient-centered front-desk support, including check-in and check-out, intake, scheduling, insurance verification, billing assistance, and follow-up. Maintain the office environment, use the organization’s technology systems, support providers and teammates, and help resolve patient feedback and operational needs. Applicants need at least one year of experience in a customer- or patient-facing role, strong written and verbal communication, and experience collaborating on diverse, feedback-driven teams. They should be adaptable, proactive under pressure, and proficient with computers and multiple software systems.
One Medical provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
