Job Summary
The role is focused on coordinating hospice referrals, managing intake procedures, verifying eligibility, maintaining documentation, and overseeing admissions. The individual will act as the main point of contact for patients, their families, referral partners, and internal staff.
Responsibilities
- Coordinate the hospice referral process and manage intake operations.
- Verify eligibility for hospice services and maintain comprehensive documentation.
- Serve as the primary liaison for communication between patients, families, and healthcare providers.
- Ensure accuracy in record-keeping and data management.
- Support the interdisciplinary team to enhance quality processes.
- Contribute to timely and compliant operations within hospice services.
Qualifications
- High school diploma or GED is mandatory.
- Proficient in database management, data entry, and Microsoft Office applications.
- Experience in customer service is essential.
- Preferred qualifications include training or experience in medical terminology.
- Experience with underserved populations is advantageous; equivalent combinations of training and experience will also be considered.
RiverStone Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
