Job Summary
The Assistant Branch Manager is instrumental in facilitating the branch’s everyday operations by overseeing customer quotations, work order processing, and procurement tasks. This role acts as a vital connection between field staff, suppliers, and management to promote operational effectiveness and deliver superior customer service.
Responsibilities
- Manage customer quotes and oversee work orders to ensure timely processing.
- Coordinate procurement activities to maintain adequate stock and supplies.
- Serve as the primary communication link among field personnel, vendors, and leadership.
- Contribute to operational efficiencies by identifying areas for improvement.
- Ensure exceptional customer service standards are met consistently.
Qualifications
- A high school diploma or equivalent certification is required.
- At least two years of relevant experience in administrative, dispatching, or operational support roles.
- Proficiency in Microsoft Office applications is a must.
- Experience in mechanical or construction-related industries is highly desirable.
Gallo Mechanical provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
