Job Summary
The Associate Patient Care Coordinator plays a crucial role in overseeing routine clinic operations. This includes tasks such as patient registration, verifying insurance details, and managing appointment bookings. The coordinator is also responsible for maintaining medical records, ensuring the waiting area is tidy, and delivering high-quality service to both patients and visitors.
Responsibilities
- Manage patient registration processes efficiently.
- Verify insurance information accurately.
- Schedule patient appointments and coordinate follow-ups.
- Maintain and update medical records as necessary.
- Ensure cleanliness and organization in the waiting area.
- Provide excellent service support to patients and guests.
Qualifications
- High School Diploma or GED is required.
- A minimum of 6 months’ experience in customer service is necessary.
- 1 year of experience using Microsoft Office applications is required.
- Preferred: Experience in a medical office setting.
- Preferred: Familiarity with medical terminology.
- Preferred: Knowledge of EMR applications.
UnitedHealth Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
