New York, New York, 10007
Job description
The AV Escalations Technical Lead plays a crucial role in delivering Level-3 technical support for video conferencing systems while overseeing a team of technicians. This position focuses on troubleshooting intricate technical problems, performing root cause investigations, and guaranteeing exceptional service for prominent clients. Applicants should exhibit excellent interpersonal and communication abilities, equipped to offer premium support to executive stakeholders. A comprehensive knowledge of AV/VC hardware, signal flow, and the capability to execute physical maintenance tasks are vital for success in this role.
STEMHUNTER is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, and gender expression), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. We comply with all applicable equal employment opportunity and affirmative action regulations.
