Job Summary
The Patient Services Associate is responsible for overseeing the daily functions of the front office, which encompasses tasks such as registering patients, scheduling appointments, and verifying financial eligibility. This role serves as a critical link between patients and clinical staff to facilitate smooth operations and enhance the quality of patient care.
Responsibilities
- Manage patient registration and appointment scheduling.
- Verify patients’ financial eligibility for services.
- Coordinate communication between clinical teams and patients.
- Ensure efficient workflows within the front office environment.
- Support high-quality care delivery through effective patient interactions.
Qualifications
- High school diploma or equivalent is required.
- Basic computer skills are necessary.
- Experience with patient registration processes is a must.
- Proficiency in EMR/EHR systems is required.
- Spanish language skills are preferred to assist diverse patient populations.
Serve the People Community Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
