Job Summary
The Business Applications Support Supervisor is responsible for guiding a support team that focuses on the upkeep and enhancement of essential banking platforms, such as core systems, ATMs, and digital banking solutions. This role serves as a crucial technical intermediary between various business units and external vendors. Additionally, the supervisor oversees helpdesk functionalities and manages user access profiles effectively.
Responsibilities
- Lead the support team in maintaining and upgrading banking platforms, ensuring system reliability and efficiency.
- Act as a technical liaison to facilitate communication between business units and vendors.
- Oversee helpdesk operations and user access management to ensure smooth service delivery.
Qualifications
- Minimum of 5 years of experience in banking systems or application support.
- In-depth understanding of retail and electronic banking operations.
- Associate degree in Business Information Systems or a related discipline is preferred.
- Strong problem-solving capabilities and effective communication skills.
STEMHUNTER provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
