Job Summary
The Card Services Supervisor is responsible for managing the daily functions of the card services department. This role involves leading a team, fostering employee development, and maintaining relationships with vendors. Additionally, the supervisor ensures adherence to relevant regulations, oversees the card inventory, and addresses member inquiries related to card services.
Responsibilities
- Lead and supervise daily operations of the card services department.
- Develop and mentor team members to enhance their skills and performance.
- Manage vendor relationships to ensure effective collaboration and service delivery.
- Ensure compliance with industry regulations and internal policies.
- Oversee card inventory to maintain adequate supplies and prevent shortages.
- Address and resolve member inquiries concerning card services to ensure service excellence.
Qualifications
- A high school diploma or GED is required.
- Three to five years of pertinent experience in card services or within credit union operations.
- Proficiency in Microsoft Office applications is essential.
- Strong leadership, analytical, and communication abilities are necessary for success in this position.
STEMHUNTER provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
