Job Summary
The Central Scheduler is tasked with overseeing patient appointment scheduling and addressing inquiries within a dynamic communication center. This role includes various clerical duties, the upkeep of databases, and the maintenance of exceptional service standards for all patients.
Responsibilities
- Oversee and manage the scheduling of patient appointments.
- Handle patient inquiries in a timely and professional manner.
- Perform clerical tasks as needed to ensure efficient operations.
- Maintain and update databases related to patient information and appointments.
- Ensure adherence to high-quality service standards for patient interactions.
Qualifications
- High school diploma or its equivalent is required.
- At least two years of experience in a medical office or related field.
- An associate degree is mandatory if the two-year experience requirement is not met.
UPMC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
