Job Summary
The Claims Assistant supports Claims Specialists with day-to-day clerical and administrative work throughout the claims process. The role helps ensure claim files are prepared, compensation payments are issued, and inquiries and documentation are handled accurately and promptly. The assistant also supports litigation and rehabilitation activities by preparing required documents.
Responsibilities
- Provide clerical and administrative assistance to Claims Specialists.
- Prepare files for new claims and help issue compensation payments.
- Respond to inquiries from providers and assist with related follow-up.
- Maintain and update documentation in the portal.
- Prepare documents needed for litigation and rehabilitation matters.
Qualifications
- High school diploma or GED.
- One to two years of related experience or training is preferred.
- Strong problem-solving and customer service abilities.
- Effective teamwork skills and the ability to contribute collaboratively.
AvonRisk provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
