Job Summary
This position entails the management of incoming mail and documents through processing, sorting, and distribution, while ensuring that filing systems and records are kept accurate and up-to-date. The role also includes handling incoming phone calls, overseeing voicemail messages, and ensuring adherence to procedures related to Protected Health Information (PHI).
Responsibilities
- Process, sort, and distribute incoming mail and documents effectively.
- Maintain accurate filing systems and comprehensive records.
- Triage incoming phone calls and monitor voicemail to address inquiries efficiently.
- Ensure compliance with regulations concerning PHI handling and confidentiality.
Qualifications
- A High School Diploma or GED, or one year of relevant work experience in place of a diploma.
- Proficient in Microsoft Office applications for daily tasks.
- Willingness and ability to work on-site at the Long Beach office.
Blue Shield of California provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


