Job Summary
The Client Service Analyst oversees continuing contract relationships for assigned client accounts and acts as the main contact for those clients. This role focuses on delivering effective service by coordinating with internal partners, supporting client system implementation and project work, and helping employer groups understand their benefits. The position is onsite in St. Petersburg, Florida, during standard business hours.
Responsibilities
- Manage ongoing contract relationships and serve as the primary contact for assigned accounts.
- Coordinate with internal teams to support service delivery and implement client systems.
- Assist with managing projects for client accounts.
- Provide benefit education to employer groups.
Qualifications
- High School Diploma or GED.
- At least two years of experience in client account management and claims processing or benefit management.
- Proficiency with the Microsoft Office Suite.
- Ability to work onsite in St. Petersburg, FL, during standard business hours.
UnitedHealth Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
