Job Summary
Support the smooth day-to-day operation of a clinic by assisting patients at check-in, maintaining accurate registration and insurance details, managing appointments, and providing responsive front-desk and clerical service. This role requires clear communication, careful organization, and the ability to handle multiple tasks in a patient-focused setting.
Responsibilities
- Welcome and check in patients, collect co-payments, and confirm or update registration and insurance information.
- Schedule appointments accurately and help coordinate clinic schedules.
- Respond to incoming calls and messages and support communication with patients and clinic staff.
- Prepare patient records and provide general clerical and front-desk assistance.
Qualifications
- High school diploma or GED.
- Experience meeting one of the listed combinations of medical reception, customer service, or computer-based data lookup and entry.
- Strong communication and organizational skills, with the ability to multitask effectively.
- Ability to sit or stand for extended periods and proficiency in English.
Capitol View Transitional Care Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
