Job Summary
The Patient Service Representative plays a crucial role in welcoming patients and delivering essential information. This position is key in managing appointment coordination and ensuring effective communication across different departments within the healthcare facility.
Responsibilities
- Welcome patients and visitors in a friendly manner.
- Provide necessary information to patients regarding services and procedures.
- Manage and coordinate appointment scheduling efficiently.
- Facilitate communication between various departments to enhance patient services.
Qualifications
- High school diploma or an equivalent qualification.
- A minimum of one year of experience in a customer service role.
- Preferred: at least six months of experience in a healthcare environment.
- Preferred: Current BLS (Basic Life Support) certification.
Central Maine Medical Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
