Job Summary
The primary function of this role is to provide comprehensive support within a clinical setting by managing patient interactions and administrative tasks. This involves greeting and registering patients, handling appointment scheduling, and maintaining essential medical records.
Responsibilities
- Welcome and register patients upon arrival.
- Schedule and manage patient appointments efficiently.
- Answer incoming calls and direct them appropriately.
- Maintain accurate and timely medical records.
- Perform various clerical duties necessary for clinic operations.
- Verify billing details and insurance information.
- Obtain necessary authorizations for procedures.
- Coordinate patient referrals as needed.
- Collect payments and manage financial transactions.
- Facilitate communication between patients and healthcare staff.
Qualifications
- A minimum of six months to one year of relevant experience or an equivalent combination of education and experience.
- Proficiency in reading and writing English to ensure effective communication.
- Spanish language skills are advantageous.
- Strong patient-service orientation and the ability to maintain confidentiality.
- Capability to perform physically demanding tasks typical of a clinical environment.
Colusa Medical Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
