Job Summary
The Clinic Service Representative serves as the initial contact for patients visiting the clinic, overseeing processes related to patient registration, insurance verification, and financial inquiries. This role is pivotal in ensuring a seamless flow of operations within the clinic by assisting staff in maintaining accurate patient records and fostering an organized atmosphere.
Responsibilities
- Act as the first point of contact for patients and their inquiries.
- Manage the registration process for new and returning patients.
- Verify insurance details and discuss financial options with patients.
- Support clinic personnel by reconciling patient charts.
- Maintain an efficient and orderly clinic environment.
Qualifications
- High school diploma or equivalent is required.
- Strong interpersonal skills for effective communication with patients and staff.
- Proficient computer skills are necessary for managing patient data.
- Ability to multitask efficiently in a dynamic and fast-paced setting.
- Strong arithmetic skills to perform accurate calculations.
Henry Ford Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
