Job Summary
This role involves providing comprehensive administrative support within a medical office environment. The individual will be responsible for facilitating communication between patients and healthcare professionals, as well as managing various clerical tasks to enhance operational efficiency.
Responsibilities
- Answer and direct incoming calls, ensuring effective communication with patients and staff.
- Take messages accurately and relay them promptly to the appropriate individuals.
- Act as a liaison between patients and physicians, addressing inquiries and providing information.
- File correspondence accurately and manage patient records efficiently.
- Process requests for prescription renewals in a timely manner.
- Assist patients in completing necessary forms and documentation.
- Obtain and organize patient records as required by office procedures.
Qualifications
- A high school diploma or GED is mandatory.
- Some prior clerical experience is necessary.
- Exceptional organizational skills and proficiency in both verbal and written communication.
- Strong typing abilities and excellent phone etiquette.
- Preferred qualifications include: two years of experience in administrative or clerical roles, familiarity with electronic medical records, experience in a medical office setting, proficiency in Microsoft Office applications, knowledge of prior authorizations, and the ability to converse in Spanish.
SB Clinical Practice Management provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
