Jacksonville, Florida, 32218
Job description
The Account Resolution Representative is tasked with handling both incoming and outgoing calls to secure payments for medical and non-medical accounts. This role requires maintaining a professional standard of communication while complying with legal standards including FDCPA, FCRA, and HIPAA. Applicants should possess a minimum of one year of experience in collections, customer service, or call center operations. A reliable, high-speed wired internet connection is essential, along with the capability to thrive in a dynamic, deadline-driven setting.
is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, and gender expression), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. We comply with all applicable equal employment opportunity and affirmative action regulations.
