Job description
The Account Resolution Representative is tasked with handling both incoming and outgoing calls to secure payments for medical and non-medical accounts. This role requires maintaining a professional standard of communication while complying with legal standards including FDCPA, FCRA, and HIPAA. Applicants should possess a minimum of one year of experience in collections, customer service, or call center operations. A reliable, high-speed wired internet connection is essential, along with the capability to thrive in a dynamic, deadline-driven setting.
State Collection Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
