Job Summary
The Collections Specialist manages home infusion claims and supports timely revenue collection. This remote role includes reviewing denials, taking corrective action, communicating patients’ financial responsibilities, and keeping account records accurate and up to date.
Responsibilities
- Manage and follow up on home infusion claims to support timely payment.
- Identify denial patterns and carry out appropriate corrective actions.
- Explain financial obligations to patients through clear, professional communication.
- Document account activity accurately and maintain complete records.
Qualifications
- Two to five years of experience in home infusion billing or collections.
- High school diploma and specialized training.
- Strong communication and organizational abilities.
- Proficiency with Microsoft Office applications.
- Ability to succeed in a remote work environment.
Vital Care Infusion Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
