The Collector II manages delinquent accounts by negotiating repayment solutions and maintaining portfolio health. They are responsible for handling customer communications, resolving issues, and ensuring all account activity is documented in compliance with company standards. Candidates must have a high school diploma or equivalent along with at least two years of customer contact experience. Additionally, at least one year of experience in collections or account resolution and proficiency with CRM systems is required.
Clicklease provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
