Job Summary
The Sales Associate welcomes customers, develops long-term customer relationships, and sells tile and related products while working toward established sales goals. The role combines customer service and product sales with practical guidance on installation and clear communication about store orders. Success in this position calls for a customer-focused approach, design awareness, and the ability to stay effective in a fast-paced, commission-based setting.
Responsibilities
- Proactively greet customers and learn about their needs to provide attentive, helpful service.
- Build lasting relationships with customers and support their purchase decisions.
- Sell tile and related products and contribute to meeting sales goals.
- Educate customers about product installation.
- Provide customers with updates on their store orders.
Qualifications
- Strong work ethic and excellent interpersonal skills.
- Ability to perform effectively in a fast-paced, commission-based environment and work under pressure.
- Basic mathematical and computer skills.
- A keen sense of design.
The Tile Shop provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
