Job Summary
This position involves carrying out essential clerical tasks and acting as a communicator between patients, clinical personnel, and doctors to facilitate efficient operations within the practice. The role is pivotal in managing patient registration, appointment scheduling, and maintaining medical records, all while ensuring a high standard of customer service.
Responsibilities
- Facilitate patient registration and scheduling appointments.
- Maintain accurate medical records and ensure their confidentiality.
- Provide exceptional customer service and support to patients and clinical staff.
- Act as an intermediary between patients and healthcare professionals.
- Assist in managing practice operations to ensure smooth workflows.
Qualifications
- High School Diploma or GED is required.
- A minimum of one year of experience in clerical roles or customer service, ideally in a healthcare environment.
- Proficient in data entry and familiar with computer systems.
- Experience with third-party payors is beneficial.
UF Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
