Job Summary
The Dental Office Receptionist/Scheduler/Administrator plays a vital role in facilitating the smooth operation of a dental practice. This position is responsible for managing patient scheduling, handling inquiries, and ensuring that the office runs efficiently while providing exceptional service to patients.
Responsibilities
- Manage patient appointments and maintain the scheduling system to optimize office workflow.
- Answer incoming calls and address patient questions or concerns promptly and professionally.
- Coordinate with dental staff to ensure proper patient care and office needs are met.
- Assist with administrative tasks such as filing patient records and processing insurance claims.
- Maintain a welcoming and organized front office environment for patients and staff.
- Ensure the confidentiality of patient information aligns with privacy regulations.
Qualifications
- Proven experience in a receptionist or administrative role, preferably in a healthcare or dental setting.
- Strong communication and interpersonal skills to effectively interact with patients and team members.
- Familiarity with dental terminology and procedures is advantageous.
- Proficient in using office software and scheduling systems.
- Ability to multitask and manage time efficiently in a fast-paced environment.
- Attention to detail and organizational skills are essential for maintaining accurate records.
Wonseok Jang Dentistry Pllc provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
