Job Summary
The Front Office Coordinator plays a vital role in the patient experience by welcoming patients, coordinating appointment bookings, and verifying insurance coverage. This position ensures effective communication between patients and the clinical team, thereby enhancing overall patient satisfaction and operational efficiency.
Responsibilities
- Greet patients warmly and ensure a positive first impression.
- Oversee and manage the scheduling of patient appointments.
- Conduct insurance verifications to ascertain patient coverage.
- Present treatment plans to patients in a clear and informative manner.
- Facilitate smooth communication between patients and the clinical staff to ensure cohesive operations.
Qualifications
- Prior experience in a dental or healthcare front office setting is essential.
- Candidates must be open to commuting to various office locations as required.
- Excellent communication skills are necessary for effective patient interactions.
- Attention to detail is crucial for accurate scheduling and insurance handling.
- Proficiency with scheduling software is required to manage appointments effectively.
Mosaic Dental Collective, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
