Job Summary
The primary focus of this role is to oversee the daily service operations among various specialized teams, aimed at backing intricate federal health IT initiatives. This position ensures effective operational management, including scheduling, workforce capability, and resource distribution, to maintain mission preparedness and uninterrupted service delivery.
Responsibilities
- Oversee daily operations to support complex federal health IT missions.
- Coordinate and manage operational schedules and workforce capacity.
- Allocate resources efficiently to ensure service continuity and mission readiness.
Qualifications
- A minimum of 8 years of experience in service management or operations leadership specifically within Department of Defense (DoD) programs.
- Must possess an active Secret security clearance.
- Certification in ITIL 4 Foundation is required.
Rackner provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
