Job Summary
The Director of Account Management is tasked with guiding and nurturing a team of account managers while directly managing key strategic health plan accounts. This role is fundamental in promoting revenue growth, enhancing client retention, and expanding existing accounts. The Director will work in conjunction with various teams to optimize the delivery of products and services.
Responsibilities
- Lead and develop a high-performing team of account managers.
- Oversee strategic health plan accounts to ensure effective management and service delivery.
- Drive initiatives focused on revenue generation, client retention, and account expansion.
- Collaborate with cross-functional teams to enhance product and service offerings.
Qualifications
- Minimum of 6 years of relevant experience in sales, customer success, or account management.
- At least 2 years of experience in a management role.
- Extensive knowledge of the healthcare sector, particularly in payment integrity and medical billing.
Alaffia Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
