Job Summary
The Early Injury Resolution Adjuster plays a crucial role in the insurance process by validating coverage and assessing liability while overseeing the entire claims journey for policyholders. This position focuses on evaluating injury claims that are not severe, facilitating vehicle repairs, and ensuring that loss reserves are accurately maintained, all while prioritizing exceptional communication with customers.
Responsibilities
- Confirm policy coverage and determine liability for claims.
- Manage the full spectrum of the claims experience for policyholders.
- Evaluate non-severe injury claims to ensure fair assessment.
- Coordinate the necessary vehicle repairs as part of the claims process.
- Maintain accurate loss reserves in alignment with industry standards.
- Foster high-quality communication with customers throughout the claims process.
Qualifications
- A minimum of 2 years of experience in handling personal auto insurance claims across various states.
- Experience with liability and bodily injury settlements is essential.
- A bachelor’s degree is preferred for this position.
- Strong technical understanding of casualty principles is required.
- A proven ability to work effectively in a remote work environment.
Root Insurance provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
