The Patient Services Representative is responsible for welcoming patients, managing the emergency department tracking board, and performing accurate registration. They also handle insurance verification, collect payments, and provide financial counseling to patients and their families. Candidates must have a high school diploma or equivalent and strong customer service skills. Previous experience in a healthcare, medical, or billing setting is preferred, along with proficiency in computer applications and medical terminology.
UPMC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
