Job Summary
The Patient Services Representative plays a crucial role in the Emergency Department by handling patient registration, verifying insurance details, and providing financial counseling. This position ensures that tracking boards are properly maintained and facilitates effective communication between clinical staff and financial systems.
Responsibilities
- Accurately register patients and verify their insurance information.
- Provide financial counseling to patients as needed.
- Maintain tracking boards to ensure accurate patient data is readily available.
- Facilitate communication between the clinical team and financial departments.
Qualifications
- High school diploma or its equivalent is required.
- Preference for candidates with a minimum of one year of experience in the healthcare field.
- Strong understanding of medical terminology and insurance regulations.
- Excellent interpersonal and communication skills.
UPMC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
