Job Summary
This position involves conducting personalized tax interviews with clients to assess their potential refund opportunities. The role focuses on delivering outstanding customer service to enhance the overall experience during tax preparation and filing.
Responsibilities
- Engage in individual tax interviews with clients to identify refund possibilities.
- Provide excellent customer service to ensure a seamless tax filing experience.
Qualifications
- No previous tax experience is necessary, as comprehensive training will be provided.
- Strong communication abilities are essential for effective client interactions.
- Basic computer skills are required to navigate tax filing software and systems.
- A genuine enthusiasm for delivering exceptional customer service is a must.
Jackson Hewitt - 2215 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
