Job Summary
The position of Field Service Technician II is based in Portland, Oregon. This role involves providing essential on-site support and high-quality service to ensure the reliability of client systems. The Field Service Technician is responsible for managing customer installations, maintenance, and service calls. The position requires a proactive approach to addressing network configurations and faults promptly.
Responsibilities
- Conduct installations and maintenance of client systems in a timely manner.
- Respond to service calls efficiently to resolve issues effectively.
- Manage and troubleshoot network faults to ensure system reliability.
- Configure and optimize service processes to enhance operational performance.
Qualifications
- Previous experience as a technician, field engineer, or similar service role.
- Strong problem-solving skills and the ability to troubleshoot technical issues.
- Excellent communication skills for effective customer interaction.
- Ability to work independently and efficiently under pressure.
NCR Atleos provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
