Job description
**Field Support Specialist**
The Field Support Specialist is responsible for managing warranty claims, providing procurement assistance, and overseeing revenue/accounts receivable processes to fulfill customer requirements. This role collaborates closely with on-site teams to guarantee precise and prompt service delivery. Applicants should possess a high school diploma or GED, a valid driver’s license, and a minimum of three years of experience in customer service within the service sector. Expertise in Microsoft Office and excellent organizational abilities are essential, with a preference for candidates who have experience in the HVAC industry.
Carrier provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


