Job Summary
The Financial Counselor plays a crucial role in evaluating patients’ financial capabilities for covering medical expenses, ensuring proper verification of insurance benefits, and facilitating the negotiation of payment plans. This position is vital in maintaining the financial integrity of the healthcare facility and supporting patients in understanding their financial obligations.
Responsibilities
- Assess the financial status of patients to determine their ability to pay for services.
- Verify patient insurance benefits to provide accurate information for billing.
- Negotiate payment arrangements that are manageable for patients.
- Collect co-pays and deductibles as part of the payment process.
- Ensure precise documentation of all financial interactions in the facility’s software system.
Qualifications
- High school diploma or equivalent required.
- Experience in healthcare collections or a similar business office environment is preferred.
- Ability to work flexible hours as needed by the facility.
- Must complete Crisis Prevention Training within the first 30 days of employment.
Lifepoint Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
