As a Customer Service Representative, you will support clients by handling their inquiries, offering assistance, and resolving any problems regarding products or services. You will also be responsible for recording call details and promoting new or upgraded services to existing customers. Applicants should have a high school diploma or GED and demonstrate proficient computer navigation abilities. Strong verbal, written, and listening communication skills are essential, and a professional, customer-focused attitude is required.
Alorica provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
