Job Summary
The Float Front Desk Associate acts as the initial point of interaction for patients, handling check-in and check-out processes, verifying insurance, and maintaining the office environment. This role also involves delivering administrative assistance to healthcare providers, ensuring an exceptional patient experience across various office sites.
Responsibilities
- Manage patient check-in and check-out procedures efficiently.
- Conduct insurance verification to streamline appointments.
- Maintain cleanliness and organization of the office space.
- Provide administrative support to healthcare providers as needed.
- Facilitate a high-quality patient experience at multiple locations.
Qualifications
- Minimum of one year of experience in a customer service or patient-facing position.
- Strong proficiency in computer technology and software applications.
- Excellent verbal and written communication skills.
One Medical provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
